One of UK’s largest and most respected bookmaker. Many special bets and their high limits gets the attraction of big punters.Their name is synonymous with betting and gaming, the hallmark of a premier brand. They employ over 14.000 people, a market leader in retail bookmaking in the UK, Ireland, Belgium and Spain where they operate a combined total of 4.288 betting shops.
They also operate betting facilities at eight FA Premiership grounds and nine racecourses, including Ascot. In addition to its extensive retail presence, they offer thousands of betting markets on a daily basis via the Internet, mobile Internet and telephone. The telephone betting operation services 95,000 customers, while they have attracted nearly 1.104.000 active clients. Betting is offered via 15 tailored sites in nine different languages; supporting 17 currencies. The site incorporates the highest levels of security, which underwrite an integrated array of sports betting and gaming services available 24 hours a day, 365 days of the year.
Ladbrokes offer 24/7 customer service via phone call, live chat and direct E-mail. The sportsbook customer service phone for UK is 0800 731 6191, and outside UK +44 208 515 2565.
They usually solve all problems very fast and they answer e-mails in 1-2 hours usually. They recently added live chat option and they are ready to attend you in several languages (English, Spanish, German, Swedish).
Payment options, deposit and withdrawal methods
- All major credit and debit cards (except American Express and Diners Card)
- Cash via their shops
- PayPal (available to customers from Austria, Germany, Ireland, Sweden and UK)
- Skrill (available for customers whose account currency is: GBP, EUR, USD, SEK, NOK, DKK, SGD, HKD, JPY)
- Neteller (available for customers whose account currency is: AUD, USD, GBP, EUR, SEK, NOK, DKK, JPY)
- Western Union
- Bank transfer
- Entropay (available to customers from Algeria, Argentina, Botswana, Brazil, Egypt, Ghana, India, Kenya, Lebanon, Mauritania, Morocco, Namibia, Nigeria, Sweden, Taiwan, Tanzania, Tunisia, Uganda, Vietnam and Zambia)
- Sofortüberweisung (available to customers from Austria and Germany only)
- iDeal (available to customers from Holland only)
- Giropay (available to customers from Germany only)
- AstropayCard (available to customers from Bolivia, Chile, Costa Rica and Venezuela only)
- EPS (available to customers from Austria only)
- Trustly (available to customers from Sweden only)
- paysafecard (available to customers from Austria, Germany, Ireland, Liechtenstein, Netherlands, Slovenia, Sweden and UK only)
They do not support Nigerian Naira, however, if you are located in Nigeria you can open an account with a supported currency (e.g. US Dollar) and use one of the following payment methods: Credit/Debit Card, Neteller, Entropay, Wire Transfer.
All deposits are instant and free of charge. They are now operating in a multi wallet system, so you can continue to deposit directly into a wallet or transfer funds between wallets within ‘My Account’ tab. You can register up to 5 trusted and reliable payment methods.
Western Union and bank transfers have 1-5 Days of processing time. Minimum deposit is usually £10 or £5, depending on the currency.
All withdrawals are free of charge. E-Wallet payments have a minimum processing time of 6 hours. Credit and debit cards withdrawals have a processing time of 3-5 Days.
Betting coverage, Odds quality, Live streaming
They allow four ways to place bets, via their shops, online from the web, mobile and phone betting, and they currently offer three odds formats, UK, Decimal (European style) and American (US style).
They doesn’t offer the best margins over the net and that means that most times they won’t offer best odds over the net. It is true than their odds in major soccer leagues are very good but when you check some lower leagues, their commissions are abusive but at least they offer many lower leagues.
About live streaming, they offer free live streams for Raceclubs, Virtuals, Racing UK, At The Races and Live Greyhounds, but not football streams.
Their disadvantages are most usual with all European bookmakers. After checking them to write this Ladbrokes review, we found out that the main disadvantage is the medium margins in odds, especially in football, and also that they do not offer football live streams.
High limits, good live betting, large betting offer, horses and dogs live streaming, financials, and that the odds in an even match are 1.91 – 1.91, are most of their strong points, also the very good Ladbrokes bonus offers and money back specials are surely some good points. Their new customer bonus offers are changing lot of times during the year depending some important events, Cheltenham for example.
You can use your existing account as the Ladbrokes mobile service is a fully integrated channel of their site. Their mobile application allows you to place bets, check your account details and many other features from your mobile phone. This can either be via the downloadable java sportsbook, browsable mobile internet (WAP) site or the iPhone web-app. Highlights includes free football or horse racing SMS alerts.
Telephone betting customers who do not have a password set to their account can create one from within the application and then login as normal. You can open an account and register a card and you can make deposits and withdrawals to your sports wallet using a registered credit or debit card. If you do not have a card registered against your account, you can register one from your mobile. Other payment methods (e.g. PayPal and Neteller) are currently not supported.
A user can update in play prices from the mobile internet site by selecting the ‘Refresh’ button at the top of the screen. For Java the application requests the latest odds from the server every so the prices on screen are always up to date. A vast majority of the markets available online are also available on your mobile, as are most bet types. This includes football coupons, so users can place multiple bets quickly.
We think that just by telling you that they are licensed in UK, is enough to imagine how serious is this company. But if you want to know our personal opinion and which we could find in several betting forums, they really have one of the best ratings in all betting sites with excellent rating deserved.